Privacy Policy

At Vivian Wanders, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We collect personal information when you visit our website, register for an account, make a purchase, or contact us for support. The information we may collect includes:

  • Personal Identification Information: Name, email address, phone number, shipping address, and payment details.
  • Non-Personal Identification Information: IP address, browser type, device type, and other technical data related to your browsing behavior.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Provide customer service and respond to your inquiries.
  • Improve our website and services based on your feedback.
  • Send you updates, promotions, and product information if you have opted in for communications.

3. Data Sharing and Security

Vivian Wanders does not sell or share your personal information with third parties, except as necessary to complete transactions. We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure.

4.Opt-Out and Communication Preferences

If you have opted in to receive promotional emails, newsletters, or other communications from us, you may opt-out at any time. To stop receiving marketing emails:

  • Email Opt-Out: You can unsubscribe by clicking the “unsubscribe” link in any marketing email you receive from us.
  • Contact Us: You can also email us directly at [[email protected]] to request that we stop sending promotional communications.

Please note that even if you opt out of marketing communications, we may still contact you regarding order updates or other transactional matters.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to request that we delete your personal data, please contact us, and we will comply within a reasonable timeframe.

6. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any concerns about how we handle your data, please contact us using the information provided below.

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated at the top of this policy. By continuing to use our website, you agree to the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns about your privacy or this policy, please feel free to contact us at [email protected].