Shipping Policy

At Vivian Wanders, we strive to provide fast and reliable shipping to our customers worldwide. Below are the details of our shipping process:

1. Order Processing Time

All orders are processed within 1-3 business days. Please note that orders placed on weekends or holidays will be processed on the next business day. After processing, the shipment will be dispatched, and tracking information will be provided if available.

2. Shipping Costs

Shipping costs will be calculated at checkout and depend on your location and the size/weight of your order. We offer worldwide shipping, and charges will be shown based on your shipping address.

3. Delivery Time

The estimated delivery time varies depending on your location. Once shipped, you will receive an estimated delivery timeframe for your region.

  • Domestic Orders: Delivery typically takes 5-7 business days.
  • International Orders: Delivery times may range from 7-21 business days depending on your location.

Please note that delivery times are estimates, and Vivian Wanders is not responsible for delays caused by the shipping carrier or customs processing.

4. Shipping Address

Please ensure that your shipping address is correct before completing your purchase. We cannot change the address once the order has been processed. If the address is incorrect and the package is returned to us, you will be responsible for the cost of reshipping.

5. Customs and Duties

For international orders, customers are responsible for any customs fees, taxes, or import duties that may apply. These fees are not included in the shipping cost and will be billed directly by the customs office of your country.

6. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier’s website.

7. Contact Us

If you have any questions or concerns regarding our Shipping Policy, or anything else, please do not hesitate to contact us at [email protected].