Welcome to Vivian Wanders! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
Vivian Wanders offers a wide range of products including accessories, camping gear, fishing gear, hiking gear, and tech. All products are available for purchase worldwide through our website. We strive to provide accurate product descriptions and high-quality images, but please note that there may be slight variations in color or design.
Currently, we offer only Cash on Delivery as the payment method for all orders. When placing an order, you will be required to make the payment in cash upon receipt of the goods. Please ensure that you are available to make the payment at the time of delivery.
Once your order is placed, you will receive an order confirmation via email. However, please note that this confirmation does not signify that the product is being shipped. We reserve the right to cancel or reject any order if the product is unavailable, or due to any other reason deemed necessary.
We offer worldwide shipping to our customers. Delivery times and costs may vary depending on your location. Shipping charges will be calculated and displayed at checkout. While we make every effort to ensure timely delivery, delays may occur due to factors outside our control, including shipping carrier delays or customs processing.
Please ensure that your shipping address is correct at the time of checkout, as we are unable to change it once the order is processed. Any shipping-related issues must be reported to us within 7 days of receiving the order.
We are committed to customer satisfaction. If for any reason you are not satisfied with your purchase, we accept returns and offer refunds as per our Refund and Return policy, which you can find on our website. Returns must be initiated within 14 days of receiving your order. The returned product must be in its original, unused condition. Shipping charges for returns are the responsibility of the customer, unless the product is defective or damaged.
We strive to keep our inventory updated, but in the rare case a product is out of stock after you’ve placed your order, we will notify you immediately and provide you with an option to either wait for the product to be restocked or cancel your order for a full refund.
We value your privacy. Any personal information you provide during your purchase will only be used for processing your order and delivering your products. We do not share your information with third parties except as necessary to complete the transaction.
Vivian Wanders reserves the right to modify or update these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically. By continuing to use our website after such changes, you agree to be bound by the updated terms.
These terms and conditions shall be governed by and construed in accordance with the laws of the country where the product is being delivered, without regard to its conflict of law principles.
If you have any questions or concerns regarding these terms and conditions or any aspect of our service, please feel free to contact us at [email protected].
At Vivian Wanders, we’re here to help you wander farther, explore more, and enjoy the freedom that comes with being outdoors.
